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Acceptable Use Policy

Effective Date: 27 Aug 2024

Jolera Inc. is committed to providing a secure and reliable environment for our users. This Acceptable Use Policy ("AUP") sets forth the acceptable use of our services, including our website, cloud services, and other related technologies (collectively, the "Services"). By using our Services, you agree to comply with this AUP.

PURPOSE

The purpose of this AUP is to outline acceptable and prohibited behaviors and activities related to the use of Jolera's Services. The goal is to ensure the security, integrity, and availability of our Services and to maintain a positive experience for all users.

ACCEPTABLE USE

You may use our Services only for lawful purposes and in accordance with this AUP. Acceptable uses include:

  • • Business Operations: Using our Services to conduct legitimate business activities.
  • • Communication: Using our Services for lawful communication with employees, clients, and other authorized parties.
  • • Compliance: Ensuring your use of our Services complies with all applicable laws, regulations, and contractual obligations.

PROHIBITED USE

You must not use our Services for any illegal, harmful, or disruptive activities. Prohibited uses include, but are not limited to:

  • 3.1. Illegal Activities:
    • • Engaging in or promoting illegal activities, including but not limited to fraud, hacking, identity theft, and piracy.
    • • Distributing or facilitating the distribution of illegal content, including but not limited to pirated software, malware, or child exploitation material.
  • 3.2. Unauthorized Access:
    • • Attempting to gain unauthorized access to any systems, networks, or data not expressly granted to you, including attempting to bypass security measures.
    • • Using another person’s account or credentials without permission.
  • 3.3. Security Violations:
    • • Introducing malware, viruses, or other malicious software into our systems.
    • • Engaging in activities that disrupt, damage, or interfere with our Services or other users, including Denial of Service (DoS) attacks or other forms of network abuse.
  • 3.4. Infringement of Intellectual Property:
    • • Using our Services in a manner that infringes upon the intellectual property rights of others, including unauthorized use or distribution of copyrighted materials.
  • 3.5. Unacceptable Content:
    • • Publishing, transmitting, or storing content that is obscene, defamatory, threatening, harassing, or otherwise objectionable.
    • • Engaging in any form of harassment, including sending unwanted or unsolicited communications.
  • 3.6. Spam and Unsolicited Communications:
    • • Sending unsolicited commercial emails or messages (spam) or engaging in any form of email or message abuse.
    • • Using our Services to harvest, collect, or store email addresses or other personal information for unsolicited communications.

USER RESPONSIBILITIES

You are responsible for:

  • • Account Security: Maintaining the security and confidentiality of your account credentials and immediately notifying us of any unauthorized use or breach of security.
  • • Compliance: Ensuring that your use of our Services complies with this AUP, applicable laws, and any other agreements you have with us.
  • • Monitoring: Regularly monitoring your use of our Services to ensure compliance with this AUP.

ENFORCEMENT AND CONSEQUENCES

We reserve the right to investigate any suspected violations of this AUP and take appropriate action, which may include:

  • • Suspension or Termination: Suspending or terminating your access to our Services.
  • • Legal Action: Pursuing legal remedies for any damages or losses incurred as a result of your violations.
  • • Notification: Notifying you of any action taken and providing a reasonable opportunity to respond to allegations of violations.

REPORTING VIOLATIONS

If you become aware of any violations of this AUP or have concerns about the use of our Services, please report them to us at:

Jolera Inc.

[email protected]

+1 416 410-1011 or +351 226 000 110

MODIFICATION TO THIS POLICY

We may update this AUP from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with an updated effective date. Your continued use of our Services after the effective date of any changes constitutes your acceptance of the revised AUP.

CONTACT INFORMATION

If you have any questions about this Acceptable Use Policy or need further information, please contact us at:
[email protected]

Jolera Inc.
365 Bloor St E 2nd floor
Toronto, ON M4W 3L4, Canada
+1 416 410-1011

Or

Jolera Inc.
Av. da Boavista 2099
4100-100 Porto, Portugal
+351 226 000 110